Shipping and returns

Every bottle from Le Caveau des Pépites is packed by hand in reinforced packaging designed for wine and spirits, then handed to a carrier with tracking. Here is everything you need to know before ordering, in France or abroad.

International shipping

We ship across Europe and worldwide. Rates depend on the destination zone and the number of bottles:

Zone1 bottle2 to 34 to 67 or more
Belgium, Netherlands, Luxembourg, Germany€22€32€45€65
Other European Union countries and Switzerland€25€36€52€75
United Kingdom€29€39€55€79
French overseas territories€29€42€62€89
Non-EU Europe and North Africa€35€49€72€105
Rest of the world€59€85€155€260

Any customs duties, taxes and import fees are paid by the customer.

Shipping within mainland France

  • Free delivery from €300.
  • Below €300: €13 (1 bottle), €18 (2 to 3 bottles), €22 (4 to 6 bottles), €28 (7 bottles or more).

Free delivery applies to mainland France only.

Payment

You can pay by card on our secure checkout page, or by bank transfer.

Packaging and tracking

Bottles travel in dedicated inserts to limit knocks and breakage. A confirmation email with your tracking link is sent as soon as your parcel leaves our cellar. If a parcel arrives damaged, please note it with the carrier and contact us within 48 hours with photos.

Returns

  • You have 14 days after delivery to return an item.
  • The product must be intact, unopened and in its original packaging.
  • Return shipping is paid by the customer, unless the product is faulty or was damaged in transit.
  • An exchange is possible if the item received is faulty or damaged.

Any questions?

Our team replies Monday to Saturday, 9am to 7pm, at contact@lecaveaudespepites.com or through our contact page. For a large order or an unusual destination, write to us before ordering and we will confirm the rate and delivery time.

Please enjoy responsibly. Sale of alcohol to minors is prohibited.